Refund Policy – Utkarsh The Digital Marketing Agency:
We want you to be completely satisfied with our digital marketing services. In the event that you are not entirely happy with the services received, we offer the following Refund Policy:
- Refund Eligibility:
1.1 Service-specific Conditions: Refund eligibility will depend on the type of service availed and may be subject to specific conditions as outlined in the corresponding service agreement.
1.2 Time Limit: You must submit a refund request within [number of days] days from the date of service completion or the occurrence of any refund-triggering event.
- Non-Refundable Services:
2.1 Consultation Fees: Any consultation fees paid for initial discussions, strategizing, or planning are non-refundable.
2.2 Third-party Expenses: Costs incurred by us on your behalf, such as advertising fees or software licenses, are non-refundable.
- Refund Process:
3.1 Request Submission: To initiate a refund request, please contact our customer support team at [contact email/phone]. You will be required to provide relevant details and reasons for your refund request.
3.2 Evaluation: We will review your refund request within [number of days] days of submission and determine its eligibility based on the service agreement and this Refund Policy.
3.3 Refund Approval: If your refund request is approved, we will process the refund within [number of days] days from the date of approval.
- Refund Method:
4.1 Payment Source: Refunds will be issued to the original payment source used for the transaction unless otherwise agreed upon.
4.2 Partial Refunds: In some cases, partial refunds may be issued if only a portion of the service has been provided.
- Refund Denial:
5.1 Failure to Meet Eligibility Criteria: Refunds may be denied if you fail to meet the refund eligibility criteria outlined in this policy or the service agreement.
5.2 Violation of Terms: If you breach any of our Terms and Conditions or engage in fraudulent activities, your refund request will be denied.
- Modifications:
6.1 Policy Changes: Utkarsh The Digital Marketing Agency reserves the right to modify or update this Refund Policy at any time without prior notice.
6.2 Effective Date: Any changes made to this Refund Policy will become effective immediately upon posting on our website.
If you have any questions or concerns regarding our Refund Policy, please feel free to reach out to our customer support team for assistance.